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MyLighthouseCollectible: Customer Kudos
Unmatched Customer Service and your satisfaction is our #1 priority! Here's what they have to say Dave & MyLighthouse,
"I loved your customer service!! I received the item in just days (talk about fast), and the communication was phenominal!!! Expect more business from me in the future. Thanks guys." -- Andy Bathgate, Harrisburg, PA Dear Dave..... I wanted a Captains Lantern Lamp for many years but never knew what they were called. Your website is so user- friendly that when I went into "search" and tried to describe what I wanted I was led to your web page. My living room feels brand new. I am delighted to come home now to my new nautical home. My Captains Lamp and my seashell combination of throw, pillows and bell- pull are all stunning and very romantic. You have found a friend and a very happy and satisfied customer. I have already passed your name and website around to family and friends. Thank you for speedy service and free shipping and a quick answer to all my emails. You are a gem!!! Donna Putt Harrisburg, PA. Dave, Received our Cape May lamp today. It looks great! I cannot describe how perfect your lamps and merchandise have made our home look! Thank you very much. Have a great weekend. Lisa Willner, Avenel, NJ Dear Dave, I just wanted to thank you for your prompt and amazingly fast responce to my order. The ship arrived intact and beautiful! Of course I didnt wait to give it to Bill he got it right away and he loved it! Being a sailor he was very impressed with the boats accuracy. I admit I am very impressed with it myself. Thank you thank you thank YOU!!!! Fran Yuschak Huntington Beach, CA Dave and mylighthousecollectible.com saved the day! What do you get someone who has everything and is leaving to sail around the world for several years?? That was the question our Finance Dept was faced with as our CFO announced she was leaving us. I stumbled upon the mylighthousecollectible.com website while looking for nautical gifts, and thankgoodness I did! I found a beautiful telescope that fit perfectly for the occasion. After finding out they'd sold their last one, Dave immediately called me. Since I had my heart set on the telescope, he contacted his distributor and had one drop shipped to me....all in time for the farewell party we were having! I was extremely impressed with this company, their customer service and the quality of their products. They really did save the day and were a pleasure to work with! Renae Bathke Minneapolis, MN Dave, Just want to let you know the lamp arrived today and it looks fabulous. Thank you so much for your prompt and curteous service. Ordering items on the internet is a completley blind situation for the consumer and it's nice to know there are such honorable vendors as yourself. I look forward to ordering from you in the future. Robin Ronai, Weston, CT Hi Dave, I got the schooner a couple of days ago. Love it, love it, love it. In perfect condition, and looks outstanding in my hallway. Thank you so much for something beautiful. Sincerely, Leslie Lane Binghamton, New York Dave, I just wanted to tell you that the pirate ship was beautiful and in great condition. My mother was thrilled. The bracelets were very pretty, but couldn't hold a candle to the ship. Thank you for sending them. Grettchen Burton, Bowie, MD Dave, I hope all is well. Can you please tell me when the item shipped? I see you have a Free Scaasis Lighthouse Collectible included with every order of $75.00 or more. I guess I am a day late and a dollar short. I have to say you have been the best person I have ever dealt with on line when purchasing a product. I wanted to know I love dolphin, whale etc. I see you have dolphin tables. Do you ever get anything else. If so please let me know. I will keep checking your site. But I thought if you get something before I get a chance to look can you please let me know. Well thank you again for your great service. Every dealer should be as good as you. Also you should have something on your site for comments I would highly highly recommend you and I will to all my friends and family. (Side Note - Ms. Boccio was provided the lighthouse of her choice - Cape Florida Lighthouse, Florida) Davida Boccio Spring Hill, Florida Dave, The lamp arrived in excellent shape. I opened the package to assure no damage in transit and the lamp exceeds my expectations. Sue will love it...I already do:) Thank you for your prompt and pleasant service. I am sure we will visit your website again soon...my in-laws would love the same lamp! Paul Hamann Nicholasville, Kentucky This company www.MyLighthouseCollectible.com is the best in fully explaining the product you are buying, responding immediately to an order via email, and in all cases shipping the order in a very short period of time. The order shipment is followed up on with more than one would expect to explain the process by email with the UPS Number and a full account of what they are shipping. The quality and shipping of the products is outstanding. The material is exactly as stated on the Web Site and the pictures are very accurate as to quality and color. I do a lot of model ordering on the net shopping at about 20 different sites none could touch this company for customer service, quality of products and price. Emails with questions about products are answered within less than a day. I truly think that they set the standard for what Internet Buying should be. I have ordered from them on 5 different items and even ask for the delivery to be put in a certain place at my house on all 5 times. I have received outstanding service backed up with outstanding products. I highly recommend this Company to anyone. Thank You, Danny Walls McKinney, Texas Hello Dave, Thanks you for the phone call on Monday, I just wanted to let you know my Aunt Shirley received the beautiful baradian lighthouse necklace. This was in honor of her 70th Birthday. She was very happy. Thank you again, Margaret Joseph-Robinson Jersey City, New Jersey Dave, We received the table and mirror this morning and we love it, thanks! Mary Brennan Littleton, Colorado Dear Dave, Just to let you know I received my lamp last week and I love it. The boat goes in this week so I'll be using the lamp soon. Thanks, Kathy Vetter Warners, New York Dear Dave, Just wanted to drop you a line to let you know that I received my end tables and coffee table yesterday. They were sooooo beautiful!! I was very, very, very, Pleased with them. I look forward to using your website again. There are so many beautiful things there. Thanks for all your help and I will be talking to you soon!!!! Thanks So Very Much Again, Sharon Gray Manassas, Virginia Dave, I just wanted to say thanks to the staff at MyLighthouseCollectible.com for the excellent customer service and prompt response and shipping. A+ Work!!! Thanks again and I look forward to doing business in the future. Ken Jones Denver, Colorado Dave, This has been my 1st experience with ordering from "My Lighthouse Collectibles" and I will have to say that is has been quite pleasant. I have never been assigned an individual with which I could communicate about my order. I needed my item for a specific date, when the date drew near I just emailed my contact person and my mind was put at ease with the exact date that my item left on its way to me! And when my order arrived, I loved it so much, I am going to order one for myself. Definitely quality merchandise! Sincerely, Kathy Brewer Raeford, NC Dave, My prize just arrived on Monday and was not damaged, as with every shipment that I have received from My Lighthouse Collectibles. The lamp is beautiful and I know that Diane will love it for a Mothers Day gift. I just want to say that I have enjoyed shopping at your web site and the service has been great. I plan on visiting your site again. Karl Hunsaker Las Vegas, NV Great Products, Bargain Prices and Unmatched Customer Service, you can trust us with your Business! MyLighthouseCollectible Phone us at: 757 593-3137 Email us at: support@mylighthousecollectible.com |
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